Frequently Asked Questions
Everything you need to know about shopping with Riya Boutique.
Orders & Products
Simply browse our collections, select your preferred product, choose the required size or variant, add it to your cart and complete the checkout process.
Please refer to the size chart available on the product page before placing your order. We recommend checking your measurements carefully to select the most suitable size.
Only the items specifically mentioned in the product description are included. Jewellery, footwear, handbags or other styling accessories shown for photography are not included unless clearly stated.
We make every effort to display our products accurately. However, slight differences in colour, texture, print or appearance may occur due to lighting, photography and individual screen settings.
Shipping & Delivery
Orders are generally dispatched within 2–3 business days after successful order confirmation.
Delivery generally takes around 5–7 working days within India after dispatch. Delivery timelines may vary depending on your location and courier operations.
Yes. Once your order has been dispatched, tracking information will be shared with you through the contact details provided during checkout.
Yes, we ship our products across India. Shipping availability and applicable charges, if any, will be displayed during checkout.
Returns & Refunds
Returns are considered only for eligible defective, damaged or incorrect products and are subject to verification under our Return & Refund Policy.
Any issue with your order should be reported within 24 hours of delivery. Please keep an uncut parcel opening video and supporting photographs available for verification.
Riya Boutique does not offer product exchanges under normal circumstances. Please review the size chart and product details carefully before placing your order.
Once a return has been approved after verification, the eligible refund will be initiated to the applicable original payment method. The time taken to reflect the amount may depend on your bank or payment provider.
Payments & Cancellation
Available payment methods will be displayed securely during checkout. Payment options may vary depending on availability and your location.
Cancellation requests may be accepted within 1 hour of placing the order, provided the order has not entered processing, packing or dispatch.
Payments are processed through secure payment service providers. Riya Boutique does not intentionally store complete card details on its own systems.
Still Have Questions?
Our team will be happy to help you with your order, product or shopping-related questions.
Contact Us