Terms & Conditions

OVERVIEW
Welcome to Riya Boutique. The terms "we", "us" and "our" refer to Riya Boutique. Riya Boutique operates this website and online store, including all related information, content, features, tools, products and services provided to our customers (collectively, the "Services").

These Terms of Service, together with any policies referenced herein, explain your rights and responsibilities when accessing or using our Services.
Please read these Terms of Service carefully before using our website or placing an order. By accessing, browsing or purchasing through our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms of Service or our Privacy Policy, please do not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into an agreement under applicable Indian law.
When placing an order or creating an account, you may be required to provide information such as your name, email address, phone number, billing information and shipping address.
You agree that all information provided by you is accurate, current and complete. You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

SECTION 2 - OUR PRODUCTS
Riya Boutique makes reasonable efforts to display product colours, designs, patterns, embroidery and details as accurately as possible.
However, colours and product appearance may vary slightly depending on your device, screen settings, lighting and photography conditions.
Product images are provided for representation purposes and minor variations in colour, print placement, embroidery or finishing may occur due to the nature of textile and garment production.
Product descriptions, availability, specifications and pricing may be updated or changed by Riya Boutique at any time without prior notice.

SECTION 3 - ORDERS
When you place an order through our website, you are making a request to purchase the selected product.
Riya Boutique reserves the right to accept, decline, cancel or modify an order where necessary, including in cases of incorrect pricing, product unavailability, payment issues, suspected fraudulent activity or other operational reasons.
An order will be considered confirmed once the payment has been successfully processed and/or an order confirmation has been issued by Riya Boutique.
Please carefully check your product selection, size, colour, quantity and delivery details before completing your order.
Orders are subject to our Shipping & Returns Policy.

SECTION 4 - PRICES AND BILLING
All product prices displayed on our website are in Indian Rupees (₹), unless otherwise stated.
Prices, discounts, offers and promotional campaigns may be changed or withdrawn by Riya Boutique at any time without prior notice.
The applicable price will generally be the price displayed at the time the order is placed.
You agree to provide accurate and complete payment, billing and contact information for all purchases made through our website.
Promotional offers may have additional terms and conditions. Where applicable, the specific terms of a promotion will apply.

SECTION 5 - SHIPPING AND DELIVERY
Riya Boutique aims to dispatch confirmed orders within approximately 2–3 working days.
Delivery within India generally takes approximately 5–7 working days after dispatch, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, logistical issues or circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information, including name, address, phone number and PIN code.
For complete information, please refer to our Shipping & Returns Policy.

SECTION 6 - INTELLECTUAL PROPERTY
All content available on the Riya Boutique website, including but not limited to brand names, logos, photographs, product images, graphics, text, designs, videos, descriptions and website layouts, is owned by or licensed to Riya Boutique and is protected under applicable intellectual property laws.
You may use the website only for personal and non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, republish or commercially exploit any website content without prior written permission from Riya Boutique.
Riya Boutique's name, logo, designs, product photographs and other brand elements may not be used without our prior written consent.

SECTION 7 - THIRD-PARTY SERVICES
Our website may use services provided by third parties, including payment gateways, shipping companies, website hosting providers, analytics services and other technology providers.
These third-party services may have their own terms and privacy policies.
Riya Boutique is not responsible for the independent policies, practices or operations of third-party service providers.

SECTION 8 - THIRD-PARTY LINKS
Our website may contain links or references to third-party websites or services.
These links are provided for convenience only. Riya Boutique does not control or guarantee the content, accuracy, availability or practices of third-party websites.
Accessing third-party websites is done at your own discretion and risk.

SECTION 9 - PAYMENT SERVICES
Payments made through our website may be processed by third-party payment service providers.
Riya Boutique does not directly store complete card or banking credentials when payment processing is handled by an authorised third-party payment provider.
By completing a payment, you agree to comply with the applicable terms and policies of the payment service provider.

SECTION 10 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Information provided during account creation, checkout, payment and delivery may be used to process orders, communicate with you, provide customer support and fulfil our business and legal obligations.
By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, feedback, photographs, comments, suggestions or other content to Riya Boutique, you confirm that you have the necessary rights to provide such content.
By submitting such content, you grant Riya Boutique permission to use, reproduce, display and publish the content for legitimate business, promotional and marketing purposes, subject to applicable law.
Riya Boutique reserves the right to remove content that is unlawful, offensive, misleading, abusive, defamatory, fraudulent or otherwise inappropriate.

SECTION 12 - ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, incorrect product information, pricing errors, availability errors or other inaccuracies.
Riya Boutique reserves the right to correct such errors, update information, modify product details or cancel an affected order where necessary.
If an order is cancelled due to an incorrect price or other material error, any eligible payment refund will be processed using the applicable payment method.

SECTION 13 - PROHIBITED USES
You agree to use our website only for lawful purposes.
You must not use our Services to:
(a) violate any applicable law or regulation;
(b) infringe our intellectual property rights or the rights of others;
(c) provide false, misleading or fraudulent information;
(d) interfere with the operation or security of our website;
(e) introduce viruses, malicious code or harmful software;
(f) attempt to gain unauthorised access to our website or systems;
(g) copy, scrape or reproduce website content without permission;
(h) impersonate another person or entity; or
(i) engage in any activity that may harm Riya Boutique, its customers or its website.

SECTION 14 - ACCOUNT SUSPENSION OR TERMINATION
Riya Boutique reserves the right to suspend, restrict or terminate access to our Services where we reasonably believe that a customer has violated these Terms of Service, engaged in fraudulent activity, misused the website or acted unlawfully.
Any outstanding obligations existing before termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided through our website is made available for general informational and shopping purposes.
While we make reasonable efforts to maintain accurate information, Riya Boutique does not guarantee that the website will always be uninterrupted, completely error-free, secure or available at all times.
Product appearance may vary slightly due to photography, lighting, screen settings, fabric characteristics and manufacturing variations.

SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law, Riya Boutique shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded under applicable Indian law.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Riya Boutique, its owners, employees, service providers and affiliates from claims, losses or liabilities arising from your unlawful use of the website, violation of these Terms or infringement of the rights of another person.
This provision applies only to the extent permitted under applicable law.

SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping & Returns Policy and other policies published on our website, constitute the understanding between you and Riya Boutique regarding your use of our Services.

SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
Riya Boutique may assign or transfer its rights and obligations where permitted under applicable law.

SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and other mandatory legal provisions, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts in Gujarat, India.

SECTION 22 - CHANGES TO THESE TERMS
Riya Boutique may update or modify these Terms of Service from time to time.
The latest version will be made available on this page. It is your responsibility to review the Terms periodically.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

SECTION 23 - CONTACT INFORMATION
If you have any questions, concerns or requests regarding these Terms of Service, please contact Riya Boutique using the information below.